Shipments and returns

No matter where in the world you call home, your order will be safely packed and sent to your doorstep. Getting your goods to you swiftly and safely is of extremely important to us. That's why we entrust our deliveries to carefully selected couriers. We pack every order carefully and with love, believing that you will immediately fall in love with the products you have chosen.

Packages are generally dispatched within 2-3 working days after receipt of payment

All orders are sent with DHL, TNT or Lithuanian Post (Lietuvos paštas) depending on the size of the parcel and its destination. You will receive a unique tracking number and a link to track your parcel delivery status and progress.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.

Boxes are amply sized and your items are well-protected.

Shipping cost

Up to 500 g

501 g – 1 kg

501 g – 1 kg

1001 g – 2 kg

2001 g – 10 kg

Economy shipping

5 €

8 €

10 €

15 €

Express shipping

29 €

29 €

29 €

29 €



Shipping time

Destination

Economy Shipping

Express shipping

Lithuania

 1-2 working days

1-2 working days

European Union

3-8 working days

1-5 working days

Rest of the world

7-17 working days

2-5 working days

REFUNDS AND EXCHANGES

If you are not completely satisfied with your purchase you can return your items within 14 days following receipt or your parcel.

It is also possible to exchange your order for a similar product or a store credit within 14 days upon receipt.

The item must be returned in unused condition in its original package. Any item that is not in the same condition as it was shipped will not be accepted as a return.

Shipping costs are non-refundable and return shipping fees are the responsibility of the customer.

If the goods are damaged, faulty on arrival or we sent you incorrect order please contact us within 48 hours and we will arrange replacement of the goods or issue refund (we will also refund your initial postage and packing charges).

LithuanianLinen must approve all returns. Before shipping back your return, send us an email at info@llithuanianlinen.com for return instructions. Please include your order # and item you are returning.

For your protection please ensure that your return is shipped with by Recorded Delivery (and it has a tracking number). We is not responsible for returns that are lost in the mail.

We reserve the right established by law to not change or accept returns of good quality custom made.